We raised €4M to build the autonomous CRM for ecommerce.
Read the story →

TextYess for

TextYess for

Onsite

A shop assistant
on every page.

Answers questions, suggests what fits and adds it to the cart. Pop-ups turn visitors into subscribers.

Answers questions, suggests what fits and adds it to the cart. Pop-ups turn visitors into subscribers.

Book a demo

Book a demo

Lume's Retinol Night Oil page with the site chat open: a shopper asks for a travel size and gets the 10 ml version at €19 with Add to cart
Lume's Retinol Night Oil page with the site chat open: a shopper asks for a travel size and gets the 10 ml version at €19 with Add to cart

Trusted by leading ecommerce brands

WHAT IT DOES

Sell and answer
on your site.

One assistant suggests products and handles questions. Email and WhatsApp follow up.

IN DETAIL

Questions answered.
Carts filled.

Chat and pop-ups on your store, working with your email, WhatsApp and customer data.

A shopper asks about sensitive skin; the answer cites the product page and returns policy, shown in the merchant's inbox
A shopper asks about sensitive skin; the answer cites the product page and returns policy, shown in the merchant's inbox
A shopper asks about sensitive skin and gets an answer from the product page and returns policy

Answers

Every answer comes
from your store.

Every answer comes
from your store.

Sizes, stock, shipping and returns, answered from your products and policies. The chat switches to each visitor’s language.

Catalog and policies

Live stock

Any language

Sources in your inbox

A shopper asks about sensitive skin; the answer cites the product page and returns policy, shown in the merchant's inbox
A shopper asks for a gift under €50; the chat suggests Retinol Night Oil and Lip Balm Duo and the night oil is added to the cart
A shopper asks for a gift under €50; the chat suggests Retinol Night Oil and Lip Balm Duo and the night oil is added to the cart
A shopper asks for a gift under €50; the chat suggests two products and the night oil is added to the cart

Selling

Suggests what fits. Puts it in the cart.

Suggests what fits. Puts it in the cart.

Product cards with live price and stock, picked for the question. One tap adds it to the cart, and you see which chats led to orders.

Product picks

Add to cart in chat

Live price and stock

Orders from chats

A Lume product page with a sign-up fly-out and its rules: page, delay, countries and a tab after closing
A Lume product page with a sign-up fly-out and its rules: page, delay, countries and a tab after closing
A Lume product page with a sign-up fly-out and its rules: page, delay, countries and a tab after closing

Pop-ups

The right pop-up,
on the right page.

The right pop-up,
on the right page.

Pop-ups, fly-outs and banners that show by page, timing, country and language. Close one and it waits as a small tab instead of coming back.

Pop-ups, fly-outs, banners

Page and timing rules

Country and language

A tab after closing

A Lume product page with a sign-up fly-out and its rules: page, delay, countries and a tab after closing
Elena R.'s profile: sign-up on the site, welcome email opened, a WhatsApp question and a first order
Elena R.'s profile: sign-up on the site, welcome email opened, a WhatsApp question and a first order
Elena R.'s profile: sign-up on the site, welcome email opened, a WhatsApp question and a first order

Email and WhatsApp

Met on your site,
known everywhere.

Met on your site,
known everywhere.

A sign-up on your site starts the welcome email or WhatsApp. From then on, their emails, WhatsApp chats and orders sit in one profile, so the next message fits.

One customer profile

Email follow-ups

WhatsApp follow-ups

Welcome flows

HOW IT WORKS

On your store,
without touching the theme.

On your store,
without touching the theme.

On your store,
without touching the theme.

Switch it on, make it yours, test it. Shoppers see it when you say so.

Shopify theme settings with the TextYess chat app embed on; products, orders and customers synced
Shopify theme settings with the TextYess chat app embed on; products, orders and customers synced

Switch it on in Shopify

One toggle in your theme settings. Products, orders and customers sync.

Chat colour options and a preview of the chat in Lume's colours with first questions for shoppers
Chat colour options and a preview of the chat in Lume's colours with first questions for shoppers

Make it look like your store

Colours, position, badge and the first questions shoppers see.

A test chat only the merchant can see, then the Visible to shoppers switch turned on
A test chat only the merchant can see, then the Visible to shoppers switch turned on

Test it, then show it

Ask what your shoppers ask. Fix any answer before anyone sees it.

Brands that already run on TextYess.

Brands that already run on TextYess.

Luigi Ditano
Sofia Delgado
Ryan Chen
Jessica Moore
Alex Romero

"We run our WhatsApp campaigns, automations and on-site agent on TextYess. It has become part of how we talk to our customers."

Luigi Ditano, Ditano

Luigi Ditano
Sofia Delgado
Ryan Chen
Jessica Moore
Alex Romero

"We run our WhatsApp campaigns, automations and on-site agent on TextYess. It has become part of how we talk to our customers."

Luigi Ditano, Ditano

See what it would say to your shoppers.

See what it would say to your shoppers.

Book a demo

Book a demo