Trusted by leading ecommerce brands
WHAT IT DOES
The calls your team
takes all day.
Where’s my order, what to buy, how returns work. Answered on the first ring. Part of customer care.
IN DETAIL
Built for the phone.
What changes when customers call instead of typing.
Your number
Customers call a dedicated number for your store and just ask. No “press 1”, no hold music.
Dedicated number
Natural voice
Inbound calls
No hold music
Languages
Callers just talk, in their own language. It answers in theirs.
Language detection
Italian, English and more
No setup per language
Your team
Every call lands in your call log with the full transcript. When it can’t help, it gives the caller your team’s contact. Phone orders arrive in your email, ready to process.
Call log
Transcripts
Your support contact
Phone order requests
Channels and data
The phone uses the same catalog, policies and order data as WhatsApp and your site chat. Callers we know are matched to their customer profile.
Shared knowledge base
Customer profiles
Site chat
HOW IT WORKS
We set up your number and test it with you. It answers when you’re happy.
