Automate customer support on WhatsApp
with AI
Reply to your customers 24/7 in seconds with TextYess AI. Built for Shopify stores.
Adopted by eCommerce companies like:
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Automate customer support on WhatsApp 24/7 with AI.
Our AI can tell when an order arrives, suggest a product to buy, send links to checkouts, product photos, and more.
Improve Customer
Satisfaction
Answer your customers quicker, 24/7.
AI can tell where a customer's order is, how to make a return, and more.
Increase your sales
Suggest products for your customers to buy or resolve their pre-purchase concerns.
Reduce Operating Costs
All incoming messages on WhatsApp will be handled automatically by AI
in less than 30 seconds.
It's so easy, try it
5-minutes set up and here we go.
Download our Shopify App in seconds
Sync TextYess AI with your product catalogue.
Create your AI
WhatsApp-Assistant
Custom your AI Assistant with instructions, Q&A and files.
Connect the AI Assistant
to WhatsApp
Connect the AI Assistant to your WhatsApp number. The game is done!
Turn WhatsApp conversations into
orders
How Shopify brands
turn conversations on WhatsApp into orders
Check out some results from conversational commerce pioneers
Why eCommerce brands love TextYess
Luigi Ditano,
CEO @Ditano
Giovanni Caruso, Marketing Manager @ProLon
Alberto Magi,
Founder @OlimpiaHome
Fabio Schiavi, eCommerce
Manager @Layla Cosmetics
Alberto Grigolo, CRM
Manager @Dalfilo
Download our Shopify App in seconds
The AI WhatsApp-Assistant tailored for Shopify stores.
Create your AI Assistant for free.
Frequently Asked Questions
Sure! You can edit the prompt and educate the AI WhatsApp-Assistant as you like.
Our AI WhatsApp-Assistant is not just a passive responder but a proactive assistant akin to an in-person sales associate at a physical store.
It customizes its interactions based on each customer's behavior, search history, purchase records, and segmentation.
TextYess AI Assistant can also generate links to checkouts, send product photos, send order tracking links, listen and understand audio on WhatsApp from your customers, and more.
Not much! You have to insert your eCommerce URL and connect your own phone number for WhatsApp integration.
Are they able to independently seek assistance?
Of course! We will put references directly on your site, so customers will easily find the AI Shopping-Assistant.
You're free to include any number of Q&As. The more Q&As you incorporate, the more autonomous your assistant becomes in responding. We offer ready-to-use templates for frequently asked questions. Should your assistant be uncertain of a response, it will seamlessly transfer the conversation to a live agent.
Of course! A human can directly intervene in the chat and replace the AI Assistant. The human can intervene within a 24h time window from when the customer last sent the message.